As most suppliers know, customers can be fickle. We also know the customer is always right, well almost always! However, they are also extremely valuable. So when one comes back to you with favourable unsolicited comments like the ones below there is a disproportionate feeling of achievement and satisfaction of a job well done. Bray Plastics are very pleased to add yet another testimonial to their website so that we can share with existing and future customers.
Just wanted to drop you a line to say good job on the recent order. I haven’t seen it face to face myself but our QA department were very happy with the packaging when it arrived and dimensionally it was spot on so thanks.
In case you were interested, I attached a photo of the door now its finished and mounted onto one of our vacuum chambers to give you a bit of an insight to what we get up to.
Jack Torode – MFG Product Specialist Team Leader – Kurt J Lesker Company Ltd
Thank you Ruth and team,
I have box of clips safely delivered,the quality and finish is equal if not
better than the original parts.
Glad you could help me supply these crucial items to complete my work.
Can I take this opportunity to thank you and your staff for all the cooperation (and understanding!) we at EKA have received in the development and supply of components for our current Ministry of Defence project.
It is always a pleasure to deal with companies, whose expertise in fields where we are lacking knowledge and experience meets our expectations.
Having visited you personally with my “Quality Managers” hat on, it is clear that EKA can use your services both in development and production at little to no risk and it is always a pleasure to see systems in place for the control of your diversity of products.
We hope that our recent experience with you as a new supplier to EKA develops into a long and mutually beneficial relationship to both of us.
Ian Kelly – Director and Quality Manager
BRAY are an extremely professional company, we’ve always been pleased with the quality of service and the quality of the end products. BRAY are responsive to our issues & fulfil every order with speed, efficiency, professionalism & commitment. BRAY continue to do excellent job & we always feel we have achieved value for the money. The team are responsive, accurate and an absolute pleasure to work with. I would highly recommend them, and I look forward to continuing to work with them in the future.
Ged Mowatt – Mechline Developments
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